Mail Us

Call Corporate

(888) 987-0933

How Do You Open a Stuck Electric Garage Door in Dublin, CA?

Having an electric garage door is a great convenience, providing security, ease of access, and even a touch of modern elegance to your home. But what do you do when your trusted door suddenly refuses to budge? If you’re in Dublin, CA, and struggling with this issue, you’re not alone. Let’s go over some simple steps to troubleshoot and open a stuck electric garage door.

1. Safety First

Your garage door is not just a simple door; it’s a heavy, mechanical piece of equipment that requires careful handling. As such, prioritizing your safety is paramount when dealing with any issues related to it. Here’s a more detailed look into why and how:

Understand the Weight and Mechanics

First, it’s crucial to grasp the weight of the garage door. Standard doors can weigh anywhere from 150 to 250 pounds, with some industrial models weighing even more. An abrupt or unintended movement can lead to serious injury.

Never Force the Door

It’s tempting to exert force when something isn’t working, especially if you believe it’s just a minor issue. However, with garage doors, this could be risky. Forcing the door can lead to further damage, turning a small problem into a significant, costly repair. 

Stay Clear of the Direct Path

Never stand or walk directly under the garage door, especially when trying to troubleshoot or fix an issue. The door’s trajectory, if it were to fall or suddenly move, is predictable, so staying out of this path minimizes the risk.

Wear Protective Gear

If you’re diving deep into some hands-on troubleshooting, wear appropriate protective gear. Safety glasses can shield your eyes from debris or any sudden spring breakage. Gloves can protect your hands from sharp edges or getting pinched in the machinery.

2. Check the Power Source

Check the Power Source

Like all electric appliances, your garage door needs power to function. If there’s an outage in Dublin or perhaps a blown fuse in your home, this might be the reason for your door’s stubbornness. Ensure your garage door opener is plugged in and the circuit breaker hasn’t tripped.

3. Examine the Remote

Sometimes, the problem isn’t the door but the remote. Check if the remote’s batteries are working. If the door operates using the wall switch but not the remote, you likely need a remote battery replacement.

4. Inspect the Track and Rollers

If there’s a physical obstruction or a bend in the tracks, the door might not operate correctly. Ensure that there are no visible obstructions, like fallen objects or dirt. If there’s a misalignment in the tracks, it’s time to call a professional for garage door repair in Dublin, CA.

5. Release the Emergency Cord

Most electric garage doors come equipped with an emergency release cord, typically colored red. This cord allows you to operate your garage door manually. Gently pull the cord to disengage the door from the electric opener, then lift the door manually. If it’s still stuck, there might be a more serious mechanical issue.

6. Look at the Photo Eye Sensors

Some garage doors have two photo eye sensors located on both sides at the base. Their job is to detect if there’s an obstacle, preventing the door from closing on someone or something. If the beam connecting these sensors is broken or if they are misaligned, the door might not operate. Ensure they are aligned and there’s no obstruction. Clean the lens gently, as dirt can sometimes disrupt the sensor.

7. Reset the Opener

Like many tech devices, sometimes garage door openers need a restart. Locate the reset button on your opener or disconnect the unit from power for a minute, then reconnect. This might get your door moving again.

8. Check for Broken Springs or Cables

A common reason for garage doors refusing to open is a broken spring or cable. These components are under high tension, and if they break, the door becomes too heavy for the opener to lift. If you suspect this is the case, do not attempt to fix it yourself. The repair of springs and cables requires special tools and expertise.

9. When In Doubt, Call a Pro

If you’ve tried all the above steps and your garage door still won’t budge, it’s time to call for professional help. Attempting complex repairs on your own can be dangerous and might lead to further damage.


While it’s good to know these troubleshooting steps for your electric garage door in Dublin, CA, it’s equally essential to know when to seek professional help. If you’re faced with a stubborn garage door, it’s always best to call experts who can ensure a safe and effective repair.

If you’re in Dublin, CA, GoPro Garage Doors is your trusted partner for all things related to garage doors. With a skilled team and years of experience, we offer reliable garage door repair in Dublin, CA. ​​From maintenance, installation and replacement, to garage door repair services in Dublin, we’ll have your door up and running in no time!

Our other service areas include:

  • Tracy, CA
  • Stockton, CA
  • San Jose, CA
  • Fremont, CA
  • Fairfield, CA
  • Dorado Hills, CA
  • Antioch, CA
  • Rocklin, CA

Contact us today for a free consultation!